A02 30mm Aluminium Wood Effect Flat Self Adhesive Door Threshold Strip
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At SheirraSuppliesUK , we are committed to providing a clear, reliable, and transparent shipping experience for our customers in the United Kingdom. We strive to ensure that your order reaches you safely and on time.
Shipping Destination
We currently ship exclusively to the United Kingdom. Orders placed for delivery outside the United Kingdom will not be processed.
Shipping Costs
We charge a Flat rate (£ 14.99) for shipping on all orders within the United Kingdom. There are no hidden fees.
- Shipping cost type: Flat rate (£ 14.99)
Delivery Timelines
Our delivery process is divided into two stages: Handling Time and Transit Time.
1. Handling Time (days)
This is the time we take to prepare your order for shipment.
- Time: 1 business day (Monday - Friday).
2. Order cut off
Orders placed after this time will be processed on the next business day.
- Time: 5:00 PM (GMT).
- Time Zone: (GMT+00:00) Greenwich Mean Time (London).
3. Transit time (days)
This is the time it takes for the carrier to deliver your order once it has been dispatched.
- Time: 1 to 2 business days (Monday - Friday).
- Carrier Services: Royal Mail, Evri, FedEx, UPS, DHL.
4. Total delivery time
You can expect to receive your package within the estimated timeframe from the date of your order.
- Estimated Time: 2 to 3 business days.
Order Tracking
Yes, we provide a tracking number for every order. Once your order has been dispatched, you will receive an email confirmation containing your tracking number. You can use this number to monitor your shipment from dispatch to final delivery.
Duties and Taxes
For customers in the United Kingdom, the price you see at checkout is the final price you pay.
- Currency: GBP (£)
Lost or Delayed Packages
In the rare event that your package is delayed significantly beyond our estimated delivery time, please contact our support team. We will work directly with the carrier to locate your package and resolve the issue immediately.
Contact Us
If you have any questions regarding our shipping policy or the status of your order, please contact us.
CONTACT INFORMATION
- Store Name: SheirraSuppliesUK
- Address: 33 Queensway, Clifton, Swinton, Manchester, M27 8QE, United Kingdom
- Email: sales@sheirrasuppliesuk.co.uk
- Phone: +44 (7848) 153-511
- Customer Support Hours: Monday - Friday, 9:00 AM - 5:00 PM
- Response Time: Our customer support team responds within 48 hours on business days (Mon-Fri).
- Time Zone: (GMT+00:00) Greenwich Mean Time (London)
- Contact Form: Click here
At SheirraSuppliesUK, we take pride in the quality of our products. We want you to be completely satisfied with your purchase. If for any reason you are not happy, we have a clear and transparent return process to assist you.
1. Eligibility and Return Window
We have a 14-day return policy , which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the exact same condition that you received it: new, unused, and in its original packaging.
- Returns: Yes, I accept returns for defective and non-defective products
- Exchanges: No, I don't accept exchanges
- Return Window: 14 Days
2. Return Shipping Costs and Methods
To ensure complete transparency, we want our customers to know exactly how return shipping is handled.
- Return method: By mail
- Return label: Customer's responsibility
3. Restocking Fees
We value our customers and strive to keep our processes straightforward. Therefore, we do not charge any restocking fees when you return an item.
- Restocking fee: £0 Restocking Fee
4. How to Start a Return
To initiate a return, please follow these steps:
- Contact Us: Email us at sales@sheirrasuppliesuk.co.uk within the 14-day window. Please include your order number and the reason for the return. If the item is defective or damaged, please attach clear photos.
- Receive Instructions: Our support team operates Monday - Friday, 9:00 AM - 5:00 PM (GMT-LONDON TIME), and we will respond to your request within 48 hours (Business Days Mon-Fri).
- Ship It Back: Once approved, securely pack the item and mail it to our official address at 33 Queensway, Clifton, Swinton, Manchester, M27 8QE, United Kingdom
5. Refunds
We will notify you once we have received and inspected your return. If approved, your refund will be automatically processed back to your original payment method, processed securely via Shopify Payments (Processing Visa, Mastercard, American Express, Discover, JCB, Diners Club)
- Refund processing time: 14 Business Days
- Currency that applies to this policy: GBP (£)
6. Order Cancellations
We understand that you might change your mind immediately after placing an order. You can cancel your order completely free of charge, provided it is done within our strict cancellation window.
- Cancellation Window: Within 12 hours (Provided the order has not yet been dispatched)
CONTACT INFORMATION
If you have any further questions about our return process, please reach out to us:
- Store Name: SheirraSuppliesUK
- Address: 33 Queensway, Clifton, Swinton, Manchester, M27 8QE, United Kingdom
- Email: sales@sheirrasuppliesuk.co.uk
- Phone: +44 (7848) 153-511
- Customer Support Hours: Monday - Friday, 9:00 AM - 5:00 PM
- Response Time: Our customer support team responds within 48 hours on business days (Mon-Fri).
- Time Zone: (GMT+00:00) Greenwich Mean Time (London)
- Contact Form: Click here
If you have any questions about our products or require assistance with an order, please feel free to contact us via email. To help us assist you more efficiently, kindly include your order number or the email address used at checkout. Whether you are looking for additional product details or an update on your order status, our support team is here to assist you. We aim to respond to all inquiries within 48 hours on business days. Thank you!
CONTACT INFORMATION
- Store Name: SheirraSuppliesUK
- Address: 33 Queensway, Clifton, Swinton, Manchester, M27 8QE, United Kingdom
- Email: sales@sheirrasuppliesuk.co.uk
- Phone: +44 (7848) 153-511
- Customer Support Hours: Monday - Friday, 9:00 AM - 5:00 PM
- Response Time: Our customer support team responds within 48 hours on business days (Mon-Fri).
- Time Zone: (GMT+00:00) Greenwich Mean Time (London)
- Contact Form: Click here
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