Shipping policy

At Sheirra Supplies UK, we are committed to providing a reliable, transparent, and efficient shipping experience for all our customers across the United Kingdom.

Shipping Destination

We currently ship exclusively within the United Kingdom. Orders placed for delivery outside the United Kingdom cannot be processed.

Shipping Cost

We charge a flat-rate shipping fee of £14.99 on all orders, regardless of order size or value. There are no hidden fees or additional shipping charges. The shipping cost displayed at checkout is the final amount you will pay.

Delivery Timeframes

Detail	Information
Order Handling Time	0-1 business day (Monday–Friday)
Order Cut-Off Time	2:00 PM GMT
Transit Time	1–2 business days (Monday–Friday)
Estimated Delivery	1–3 business days including handling days
Shipping Cost	£14.99 flat rate

 

Orders placed after 2:00 PM GMT or on weekends and UK public holidays will be processed on the next available business day.

Please note that delivery times are estimates and are not guaranteed. Delays may occasionally occur due to severe weather, courier disruptions, public holidays, or other circumstances beyond our control.

Carrier Services

We dispatch orders using trusted UK courier services, including:

• Royal Mail

• Evri

• FedEx

• UPS

• DHL

The courier selected for your order will depend on the parcel's size, weight, and delivery destination.

Order Tracking

Once your order has been shipped, you will receive a dispatch confirmation email containing your tracking number. You can use this tracking number to monitor your shipment from dispatch through to delivery.

Dispatch Days

Orders are dispatched Monday through Friday only. Orders placed on weekends or UK public holidays will be processed on the next available business day.

Failed Delivery Attempts

If a delivery attempt is unsuccessful, the courier may leave a notification card, attempt redelivery, or make the parcel available for collection at a local depot, depending on the courier's policy.

Customers are responsible for providing a complete and accurate delivery address at checkout. Sheirra Supplies UK is not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete address information.

Lost or Delayed Parcels

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team. We will work directly with the courier to investigate and resolve the issue as quickly as possible.

Contact Information: